KnowledgeSync - Business Activity Monitoring

The right information – sent to the right people, at the right time, via the right device – is critical to the success of your organization. Emailing an invoice to a client when they place an order. Faxing a purchase order to a supplier when stock runs low. Scheduling a sales rep to follow-up with a prospect who hasn’t been contacted. Or taking an incoming email and creating a support ticket. KnowledgeSync automates these processes – across your organization – as the industry’s leading Business Activity Monitoring solution.

Sage MAS 90 and MAS 200 StarShip now combines parcel and freight support into one user interface.
Our new direct interface offers more automation than ever before with features such as item-level integration, customizable field maps and translations and integration to other solutions such as TrueCommerce, Scanco and ScanForce.

Two interface options to meet your workflow requirements.
Access StarShip from within Shipping Data Entry OR run as a separate application outside of MAS. In either case, StarShip streamlines shipping, accounts receivable and customer service functions by accessing and updating order information directly from MAS 90.

The ISM Xpansions Shipping 2010 Edition combines all the great features of our previous versions of shipping link with some advancements in our solution. Our 2010 Edition bundles both the integra- tion with UPS OnLine® WorldShip® and FedEx® Ship Manager® into one solution. ISM’s Shipping Link eliminates the cumbersome double data entry between MAS 90 and MAS 200 systems and UPS OnLine® WorldShip® or FedEx® Ship Manager®. This easy to implement enhancement passes pertinent data seamlessly between the two programs, provides for instant access to tracking data at the click of a button, and allows users to ship multiple Sales Orders in the same package.

doc-link™ software is an integrated document management system (IDMS) that is interfaced with your business system to effectively eliminate paper from your office.

• Enables you to archive, process through workflow, retrieve and research document transactions from the desktop. Increase company productivity while enhancing communication to customers, vendors and employees.

• Connects you with remote locations and business partners by automating the exchange and processing of data.

• Reduces data input and automates the processing of incoming documents.

• Automatically captures, transforms and delivers your enterprise transactions to recipients in a variety of formats and distribution methods. Outgoing documents can be transformed and delivered to your recipients in a usable format along with secondary supporting documentation.Document Imaging.

The Service Maestro product developed by IIG integrates seamlessly with Sage ERP MAS90 and MAS 20. This powerful enhancement can handle all your service needs from entry of service calls, management of field technician schedules, invoicing for material and labor to costing of contracts.

• Manages technician activity using a drag and drop Dispatch Board.

• Tracks profitability of contracts by analyzing billings and costs incurred for both material and services provided during the term of the contract.

• Auto generation of service calls based on preventive maintenance contracts or processed installation sales orders.

• Integrates with Business Insight Explorer to display information by task type, contract, technician.

Extended Solutions for Sage ERP MAS 90 and 200 consist of a library of enhancement that add specific functionality to your business management software.

Contact us to discuss a solution that meets your business needs.